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Policies2018-12-06T09:17:21-05:00

Policies

Local and State Taxes: All room rates are subject to 10.64% local and state lodging tax.

Minimum Stay: A two-night minimum stay is requested on all festival weekends and holiday stays. A reduced minimum stay will be accepted within 7 days of all festival weekends and holidays (subject to availability). No minimum stay is requested during the quiet season.

Payment: The total amount for your room stay including taxes is due at the time of booking. Mastercard/Visa, Discover Card, American Express, and traveler’s checks accepted.

Cancellation: Reservations cancelled 14 days or more in advance of arrival date will be funded in full less a 10% processing fee per room or $25, whichever is greater. Cancellations made within 14 days of arrival will be refunded based on the ability to rent the cancelled room(s) less a 10% processing fee per room or $25, whichever is greater.

Arrival/Departure: Check-in is 3 pm and check-out is 11 am. Check in after 8 pm by prior arrangement only.

Smoke Free: Rustic Retreats is a group of historic buildings and NO smoking is allowed inside any of the cottages, for the safety and health of our guests. Smoking is permitted outside the cottages on the decks and adjoining grounds.

Children/Pets: No children or pets are allowed.

Damages: Guests will be assessed an appropriate charge for any theft or damage to their guest cottage.

Amenities: Private bath and shower, color TV with DVD player or satellite, free wireless internet access (where available), luxury cotton towels, high thread count cotton sheets, and free parking.

Quiet: Rustic Reatreats’ management reserves all rights to ensure the quiet enjoyment of the cottages by all of our guests.

Privacy Policy: When you contact Rustic Reatreats through our website, we may require personal contact information, such as your name, mailing address, phone number, and credit card information, so we can provide you with the services you have requested. Your name and contact information will not be added to any mailing lists, besides our own, without your prior knowledge or expressed permission. You may ask to be removed from our mailing list at any time by contacting us at 217-742-2226. In addition, protecting your privacy is very important to us. We have established physical and electronic safeguards to our physical premises and electronic procedures to safeguard and protect against the unauthorized access of personal information.

Subject to Change: Our rates and policies are subject to change. Such changes will be recorded on this website.